Outlook Express crashing

  Phrixos 19:57 20 Oct 2007
Locked

Hello,

In WinXP (sp2) Outlook Express keeps crashing. (Brand new windows install--but it was doing the exact same thing before the new install.)

The program coughs up the following dialogue:

"Windows cannot find click here=
1892&jBucketTable
=1&jBucket=126906962&LCID=
1033&OS=5.1.2600.2.00010100.2.0"

(All on the same line--to which it then adds the doubly-absurd instruction: "Make sure you typed the name correctly, and then try again."

Any ideas what is going on here?

ATB,
Phrixos

  Phrixos 20:03 20 Oct 2007

Further note:

For whatever reason, the Helproom software has replaced some text in my last message, with its "click here" link. In stead of "click here", read:

"click here="

ATB,
Phrixos

  brundle 20:05 20 Oct 2007

The forum software converts links into `click here`.
It's not much use to you anyway - reveals nothing you don't already know ; click here

  brundle 20:05 20 Oct 2007

How far does it get before crashing? Does it open at all, or crash at a certain point or operation?

  Phrixos 20:06 20 Oct 2007

(It's done it again! (I'll try inserting a vew spaces to foil the culprit.) The missing text isd:

"http: // oca.microsoft. com.resredir.aspx?SID="


ATB
Phrixos

  Phrixos 20:07 20 Oct 2007

Can't say. It seems to crash randomly.

P.

  brundle 20:24 20 Oct 2007

start menu/run, type

eventvwr.msc

Look under Application for errors relating to Outlook Express or MSIMN.exe

  Phrixos 23:19 20 Oct 2007

Ah, yes. should've mentioned that.

Errors 1000, 1001, 1002--but Microsoft's responses are no help.

P.

  Technotiger 23:28 20 Oct 2007

click here

Have a look at the third entry from the bottom - there is a Microsoft hotfix mentioned which might fix yours too.

  Phrixos 10:57 21 Oct 2007

Uh, yeah. On downloading the hotfix, I was just about to do as you advised, Technotiger, until I thought, "I'm about to open an exe file on the sayso of a total stranger." So I searched for some verification on the hotfix and found nothing--except the hotfix itself, and on a non-Microsoft site.

Sorry, Technotiger. Nothing personal of course; rather, a product of the circumstance: how do I determine that the hotfix (and you) are legitimate?

Shouldn't Microsoft itself have something to say on it?

ATB,
Phrixos

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