Outlook Express-Cannot Create Secondary Mail Acc.

  Scouse 17:48 22 Jan 2003
Locked
  Scouse 17:48 22 Jan 2003

Can anyone explain to me how to create a new mail user in O/E.

I have gone to Tools/Accounts/Add and followed the wizard. The information was accepted and I still cannot use the secondary Identity.

My good lady is desperate for her own name email but to no avail.

HELP!!!!!!!!!!!!


Scouse

  Scouse 17:50 22 Jan 2003

Using O/E 6 with XP Home on NTL Broadband.

  BRYNIT 18:04 22 Jan 2003

Have you checked that the information you entered is correct.

  Scouse 18:05 22 Jan 2003

Yes, many times.

  DieSse 18:13 22 Jan 2003

Have you set up your new account with NTL?

  Scouse 18:15 22 Jan 2003

According to NTL "webpage" I am able to create new accounts direct from O/E

  DieSse 18:21 22 Jan 2003

Don't think so -if NTL haven't set you up a mailbox with the new name - then there isn't one - so you can't access it. Can you give the web page address for this (strange) advice please, and i will try and interpret it.

  Gemma 18:22 22 Jan 2003

File, identity, add, ...

Identities are different users, accounts are the multiple accounts of one identity.

You must, of course, have a mail account set up already to connect to.

The usual choices are presented like POP3, servers etc..........

  DieSse 18:29 22 Jan 2003

Don't add another identity unless you are absolutely sure this is what you want. You don't need another identity to have more than one email address - and seperate identities can be a real pain.

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