I have same problem & error message-'The Address Book failed to load. Outlook Express is incorrectly figured, please re-install.' Have tried link suggested by 'rawprawn' but it did not work. Also allowed Microsoft technician access to my system & he could not repair & said he would have to do more research & then left me in limbo- cannot get any more response from them! Anyone got any ideas? Thanks, MWGB.
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