Outlook Express Address book

  User-C36C17DD-CB36-4359-8C1755C210746FBE 09:05 06 Feb 2003

running xp home suddenly outlook will recieve but wont let me respond or compose any emails.. error message reads " the specified file does not appear to be a valid address book file" or " The Address Book failed to load. Outlook Express is incorrectly configured, please re-install" how do i reinstall outlook express and will i lose all my emails.... the file concerned is C;\DOCUME~1\user\locals~1\Temp|WER48.tmp.dir001\appcompat.txt

  AndySD 09:12 06 Feb 2003

Try this first

Put your windows CD into the CD ROM and hold the shift key (the one with arrow pointing up, just above the Ctrl key on the left of your keyboard). Holding shift for a few seconds will stop the Windows CD from auto running, but the drive will still spin up to read the disk then spin back down again. Once it has spun down you can release the shift key.

Now click Start/All Programs/Accessories and choose Command Prompt. Type in

sfc /scannow

and hit enter. This will check and replace any damaged system files.

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