outlook express 6 not respondining

  wizzgav 22:15 29 Jan 2004

When used to enter outlook express the dial box came up(connect or work off line) i made my choice and everything ran smoothly.
Now when i enter the dial box does not always come up when it does not come up i can not use outlook as it seems to stop responing and the only way i can get off is to press ctrl alt delete. I have unistalled at and reinstalled but still fails. Why

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