Outlook Express 6 Not Connecting

  Rickyv 09:15 14 Feb 2004

OE6 opens fine and I can read existing messages. However, although the Internet Explorer 6 work perfectly, Outlook express just will not coneect and times out. In OE6 under tools / options/ connections it states that Outlook Express shares the internet connection in Internet Explorer.

Can anyone help, please?

  Diodorus Siculus 09:38 14 Feb 2004

Are you sure that you have the correct pop3 details entered?

When did the problem arise? If just in the last couple of hours, it could be a problem with your ISP not with your PC.

What mail provider are you using?

  concretepigsy 09:43 14 Feb 2004

in my experience it is a fault with the server.

happens an awful lot with telewest

  Stuartli 09:52 14 Feb 2004

In OE's Tools>Accounts>Mail tab, do you have your ISP listed as your default connection?

When checking highlight your default ISP (I presume you are using more than one by the way) ensure in its Properties that your General, Servers and Connection tabs' details are in order.

  Stuartli 10:06 14 Feb 2004

Have you also checked that Hang up when finished is not enabled in OE's Send/Receive panel?

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