outlook express 6 freezeing

  hooligan 11:52 01 Aug 2004

When i use outlook it freezes and gray`s out, i have to turn off and back on, as i cant log off normally. sometimes ok sometimes not,ive reinstalled it and was ok then started again. done virus checks.
windows 98se


  bretsky 14:22 01 Aug 2004

You may need to repair/reinstall IE6 as well as OE6, anyway try this click here

bretsky ;0)

  hooligan 17:33 01 Aug 2004

have reinstalled ie as well, just the same. i dont mess with the reg, i will make it worse. cheers anyway.

  GaT7 20:35 01 Aug 2004

1. Your AV+firewall may be responsible for this behaviour. Disable your AV+firewall sw & try again. If not go to next step...

2. You may have a corrupted inbox.dbx file.
Follow the instructions here - click here. The instructions are for WinXP I think. For Win98se, the files to copy to c:\data (in step 2. of above link) may be in C:\WINDOWS\Application Data\Identities\{Your_Identity_String}\Microsoft\Outlook Express\. If not, do a search for a 'Outlook Express' folder in C:\Windows. Good luck, G

PS - Let us know if the above works & I'll give you some preventive measures to reduce the chance of it happening again.

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