outlook express

  chippy+ 22:27 22 Jan 2008

hi in outlook express an error message is given, saying that "Outlook Express was unable to send the receipt". The message and attachments are perfectly readable after clicking OK, but the message remains marked as unread.

I have requests for read receipts turned on, and "Notify me for each read receipt request" also turned on. I'd appreciate it if anyone could help me resolve this problem. Thanks Chippy

  johnnyrocker 23:04 22 Jan 2008

check that your outgoing server address is correct ie smtp etc depending on isp


  chippy+ 23:15 22 Jan 2008

hi johnnyrocker yes i have checked and the settings are ok i am receiving incoming mail and mail is going out thanks Chippy

  johnnyrocker 23:17 22 Jan 2008

your post says you are not able to send? receiving is a totally different thing.


  chippy+ 23:41 22 Jan 2008

hi johnny sorry about the mixup it is when i receive an e-mail outlook express says it cannot send a receipt and my receipt settings are set ok Chippy

  johnnyrocker 23:44 22 Jan 2008

a totally different problem, delete and recreate the account and try then.


  chippy+ 15:32 25 Jan 2008

hi johnny sorry about the delay in getting back thought you would like to know how i got on with outlook express unable to send read receipt this was happening on 3 pc's i decided to install 1 of my pc's acronis backups and outlook express worked, on looking to see what was different i found i had nod32 v2.7 installed went back to my 2 other pc's uninstalled nod32 v3 reinstalled v2.7 and outlook express now fixed for some reason v3 is stopping outlook express sending read receipts cheers Chippy

  Killo Bite 15:34 25 Jan 2008

please post back who's internet/ISP you use.

  chippy+ 12:51 26 Jan 2008

hi Killo Bite i have resolved the problem as posted, as for internet/ISP internet explorer/outlook express/ NTL Chippy

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