Outlook Express

  ITmoron 21:52 01 Mar 2007
Locked

Apologies if this has been dealt with elsewhere but I have searched and not found anything.

I have marked all emails as 'read' and transfered them all to another folder yet I still have 1 unread message being indicated against the 'Inbox' icon and when I click on properties for the 'Inbox' it shows as 26 messages, 1 unread despite the folder being empty.

Thoughts and suggestions will be much appreciated.

  lotvic 23:02 01 Mar 2007

Try closing down Outlook Express (?) and then opening it again to see if that clears it.

  johndrew 11:58 02 Mar 2007

Have you opened your `Inbox` and scanned down all messages in it?

If you have multiple messages under a subject (marked with an expansion cross) you will need to open each of these as an unread message can `hide` within the group.

  Gingermum 17:08 02 Mar 2007

Click on your Inbox, and on the View menu, click "Show all messages".
Try compacting. Click the Inbox folder and on the File menu, click Folder / compact.

  ITmoron 11:05 04 Mar 2007

'lotviv', 'johndrew' & 'gingermum'

Thank you all for your suggestions which I have tried but problem still as before.

Is there anyway I can get the details revealed that show in 'properties'?

  johndrew 13:47 04 Mar 2007

Try right clicking `Local Folders` select `Find` enter the date of the earliest message you have and scroll through the results until you find a message marked in bold (unread).

If that fails I have no other suggestions.

  ITmoron 19:40 04 Mar 2007

Thanks johndrew. Found the unread one, just leaves the 26 read ones advised in properties that aren't there.

  ITmoron 19:46 04 Mar 2007

THanks again johndrew. Found the rest now.

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