my outlook express keeps on saying it has encountered a problem and closing down. It is doing it every 3-5 minutes depending what folder I am in. I run hotmail through outlook aswell and it seems to dislike me going into bulk mail. Recently (the last 2 weeks) bulk mail seems to pick up most things, even personal e-mails. I have tried changing the security settings to low for bulk mail but it sent me a message saying it had set them back to moderate (that may not be the right word but something similar). Tried to export contacts from outlook to hotmail and hotmail say sorry for inconvenience but cannot access contents at this time. Says it every day. Do you think the outlook closing is to do with hotmail? Anyone else having this recent problem please.