Outlook error message 0x800cccc92

  kumo22 13:53 17 Oct 2013
Locked

I use Windows 7. I have broadband through Talk Talk. I have several email addresses through my own domain which is hosted through Fasthosts. I use MS Outlook 2003 for emailing.

For the last three days I have been unable to send any emails out from Outlook. I receive the following error message:

Task ' ' - Sending reported error (Ox800ccc92): 'Your e-mail server rejected your login. Verify your user name and password in your account properties. Under Tools, click E-mail accounts'

I made no changes to my account settings to have prompted this error. I have however checked the user name and passwords and they are all correct.

I have been unable to find a simple solution for this. Neither Talk Talk nor Fasthosts say the problem lies with them. I'm sure they're correct and that the problem lies within windows somewhere.

I don't know whether this is coincidence but I did a substantial windows update four or five days ago.

Does anyone have a solution please? I am wondering whether to try a system restore or perhaps some software like System Mechanic.

Thank you Michael

  Fruit Bat /\0/\ 14:21 17 Oct 2013

0x800CCC92 - POP3 password invalid

This error is usually caused by the username or password being entered incorrectly.

  1. Make sure your inbox is not full

  2. Password may be corrupted - Can you change the password for your accounts?

  onthelimit1 15:35 17 Oct 2013

I'd suggest you give System Mechanic a miss.

  Woolwell 16:22 17 Oct 2013

Check that you can access your emails via webmail. This sort of problem usually clears itself because the host server is having problems and it gets fixed but 3 days is worrying. Check that you have the authentication requirements correct.

  bumpkin 17:37 17 Oct 2013

I believe that this problem is TalkTalk related, had it myself as have many others.

  kumo22 23:16 17 Oct 2013

Thank you for your replies.

bumpkin did you resolve the issue and if so how?

  kumo22 23:22 17 Oct 2013

Sorry I should add that I can email from the webmail of the domain hosts Fasthosts

  Woolwell 09:38 18 Oct 2013

Are you using the smtp for Fasthosts or TalkTalk? It may be that TalkTalk will only permit their smtp settings. This poses a problem with who the email appears to come from.

  QuizMan 11:55 18 Oct 2013

I had the same message from Outlook 2003 two days ago via Sky e-mail. I have seen it on rare occasions in the past too, but I have learnt over time that it just goes away if I ignore it. I have no idea what causes it or why it is short-term; I have just learned to live with it.

Of course, it may be different with TalkTalk.

  kumo22 16:25 19 Oct 2013

Thank you for the messages.

Woolwell: I'm using the Tiscali SMTP for Talk Talk. It has never caused me a problem before. I've been using the Tiscali/Talk Talk SMTP with Fasthosts emails for years.

QuizMan: How long has it taken for the problem to go away?

What I may try is changing all the passwords for the three affected email accounts. If needs be I may uninstall Outlook then reinstall and set new passwords for the same email accounts.

Any thoughts on this are appreciated.

  kumo22 16:25 19 Oct 2013

Thank you for the messages.

Woolwell: I'm using the Tiscali SMTP for Talk Talk. It has never caused me a problem before. I've been using the Tiscali/Talk Talk SMTP with Fasthosts emails for years.

QuizMan: How long has it taken for the problem to go away?

What I may try is changing all the passwords for the three affected email accounts. If needs be I may uninstall Outlook then reinstall and set new passwords for the same email accounts.

Any thoughts on this are appreciated.

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