Office XP / Outlook. One of my users has corrupted files in his emails. Outlook will not let me delete any of his messages - error message : "The messaging interface has returned an unknown error". Same when I try to send/receive. Logged in as a different user, and all is fine. Have uninstalled and reinstalled MS Office to no avail. When I reinstall, it is picking up all the existing emails. Any advice please? Thanks
Thanks peeps, but no joy. certainly the file is too big,having run themailbox clean up - but I can'tdelete any of themails - when I try, I get the above error message. Can't run thescanpst file, as I can't find which folders to run it on!! Does anyone know wher ethe meails are stored to allow me to delete them from outside Outlook, please?