After doing a reinstallation of XP SP2 & Office Professional, I copied my Outlook (Not Express) backup .pst file into Outlook & everything, emails, tasks & contacts appeared to be ok. However, when I select ‘To’ to insert addresses from my Contacts into a new email, I get the message that the folder could not be opened or it had been moved or deleted. But if I click on the contacts folder in the Outlook Shortcuts column, all of my contacts are correctly displayed.
VMT for the responses. I followed the instructions on Betas’s link but got the message ’The account or directory already exists & cannot be specified’. However, the next set of instructions to right click on Contacts in Outlook & Select Properties, Outlook Address Book & check that the ‘Show folder as an e-mail address book’ box was selected identified the problem; my box was not checked/ticked. Considering the time & the number of avenues that I investigated to try & solve this problem, I find it hard to believe that I failed to right click on the Contacts (KISS). Again VMT for your help.
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