Outlook can't find outlook express

  jelboy 20:19 13 Feb 2007

I have loaded Office XP. When I try to start Outlook, an error meesage appears saying Outlook can't start as it can't find Outlook Express. I have Outlook Express 6 on my PC, so I think the problem must be a Registry problem.

I have internet explorer 7 installed.

Can anybody help?

  Diodorus Siculus 20:39 13 Feb 2007

Try a "detect and repair" under the help menu.

  jelboy 20:58 13 Feb 2007

Which help menu?

  jelboy 21:08 13 Feb 2007

Sorry Diodorus! You mean the Office detect & repair! I've tried that and nothing doing! I still get told that it requires Microsoft Outlook Express 4.01 or greater!

  Diodorus Siculus 22:17 13 Feb 2007

Try the system file checker:

click here
scannow sfc - how to use SFC.EXE (system file checker)

  jelboy 22:40 13 Feb 2007

I've run that, but I still get the error message. Does anyone know a good registry checker?

  Diodorus Siculus 23:07 13 Feb 2007

One last option

Go to control panel, add/remove programs

windows components

remove Outlook Express


back to Add/Remove programs

tick to install OE


  Diodorus Siculus 23:08 13 Feb 2007

Actually, another last option:

click here
How to reinstall or repair Internet Explorer and Outlook Express in Windows XP

  jelboy 10:29 16 Feb 2007

Thanks for all your help. I've tried all the options suggested, but still no go.

I think a reinstall is called for.

  bswatts 15:55 08 Jun 2007

I have read through all the troubles experienced by your contributors concerning email 'errors'. I have tried all the suggested cures without success. I use Windows XP and connection the the Internet via broadband is OK.
I have also spent almost an hour on the 'phone to a lady who eventually it should be OK later in the day - I think, translated, that means she gave up!
In desperation I have written by 'snail mail' to Tiscali at their London address and if the problem gets resolve I post a note to tell you what the solution is. If not I will be changing ISP.

  Jackcoms 16:11 08 Jun 2007

I can't see how your post relates to the rest of this thread.

Can you explain, please?

This thread is now locked and can not be replied to.

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