Outlook attachment query

  freddy-firecracker 20:17 23 Oct 2007
Locked

Hi

I have sent a few e-mails at work recently using Outlook. Ocassionally when attaching files the attachment is duplicated when i look in sent items. e.g i send an e-mail with attachment of word doc 1. When i check sent items the e-mail appears with word doc 1 + word doc 1 attached. I am definately only adding the files once. This happens with other files also.

Does anyone know what is causing this??

FF

  wee eddie 20:25 23 Oct 2007

If you could give us a blow-by-blow account of your method, it might allow us to try and duplicate the action and find out what's going wrong.

  freddy-firecracker 20:31 23 Oct 2007

Sometimes i will attach from within Outlook and click on the attachment icon. Other times i may use the "send to" facility from other Office applications.

Hope this helps

  wee eddie 11:35 24 Oct 2007

There are two Insert Buttons within Outlook to start with. Also there is the choice of a file or a picture etc.

To be able to help, one must know what is actually happening.

I assume that you have Word set up as your e-mail editor.

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