I have outlook 2007 set as my default BT e-mail account. (I am using vista) I recently upgraded my broadband package with BT. I installed software which came with package. I have now noticed that e-mail is being delivered to my yahoo account (internet) and not outlook! But not everything! I still get some e-mail in outlook and some on my web account! Seems to be random no set pattern. Can any one advice how to ensure all e-mail is delivered to Outlook?
Hi Woolwell thanks for your interest, yes all the e-mail is addressed as it should be @btinternet.com I even ran the bt broadband desktop utility that troubleshots your e-mail it showed no problems but 3 of the 4 test e-mails arrived via outlook as they should but 1 went to the webmail!
My understanding is that all e-mails go to the server, which can be viewed through webmail. All 4 should have been viewable through webmail if you had looked there before Outlook. The 1 that you viewed on webmail was the 1 that Outlook did not manage to download for some reason. Regret that I cannot come up with a reason at this moment.
Hi Sea Urchin, No exactly the same address! Its really stumped me there's no pattern some e-mail come in on outlook while others don't! I'm just wondering if when I loaded the BT software it has some how confused the outlook settings? But if it has way do I still get some but not other messages!
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