Outlook 2003 - Word Email Editor Issue

  mobyzone 12:51 17 Apr 2008
Locked

Hi all,

We are having issues on our domain with Outlook crashing if you try to reply/forward an email if Microsoft Word is set as the email editor. It completely crashes and shows WinWord.exe as 99% of the CPU usage and simply will not work without ending the process and then unticking Word as the email Editor.

We decided to set a Group Policy to force Word to not be the email editor. Now emails aren't being spellchecked as it is using HTML/Outlook as the email editor. We are puzzled on why it is crashing when Word is set as the email editor. We use Windows Server 2003 R2 with Exchange 2003, Workstations are either on Windows 2000 or Windows XP.

Please can anyone provide any assistance? Thanks a lot!

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