Outlook 2003 - Duplicates of all folders

  spindlefox 21:53 08 Nov 2004
Locked

I am running Outlook 2003 on a machine with XP SP2. Whenever I create a new Contacts folder(e.g. 'work')I get a second folder with the same name (e.g. 'work in personal folders').
I have the same problem with the mail accounts - everything (inbox, sent, deleted etc) is duplicated as a set of personal folders.
Anyone got any ideas how I can stop this?
Thanks

  Gongoozler 10:34 09 Nov 2004

See if this helps click here

  spindlefox 22:14 09 Nov 2004

Thanks but no - my problem is with duplicate folders, not with duplicate records

  Bucko1 10:54 24 May 2005

Hi I have exactly the same problem with Outlook making a duplicate of folders after exporting details from one computer to another both running Outlook 2003, and then being unable to delete the duplicates.

If you managed to resolve this, can you let me know how you did it? Thanks

  Bucko1 11:17 24 May 2005

Eureka!!! I've found the answer!
I Renamed outlook.pst to old.pst and created a new profile (Control Panel / Mail / show Profiles / Add). I then restarted Outlook and only 1 Personal folder and contacts etc. but no data of course. I then tried to import back into the new outlook.pst but it wouldn’t do it without duplicating it again. So I experimented by renaming the new outlook.pst file NewOutlook.pst and renamed old.pst back to Outlook.pst and it worked!!!

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