Outllok 2007

  dont use one 14:10 28 Nov 2007
Locked

i am unable to delete any message that has bee n sent with multi email addresses. any ideas have tried in safe mode both outlook and xp pro but still unable to delete

  rawprawn 16:16 28 Nov 2007

Do you mean that if you Highlight a message in the "Sent Box" and hit delete nothing happens. Or messages in the "In Box" that have been sent to you using multi addresses?
Do you get any error message?

  rawprawn 16:18 28 Nov 2007

click here Try this.

  rawprawn 16:19 28 Nov 2007

Also make sure that they are Closed before you try and delete.

  dont use one 16:52 28 Nov 2007

the error message is "The Folder is full" i am also unable to move to any other folder. This anly aplies to messages that have been sent to several others as well

  rawprawn 17:13 28 Nov 2007

Have you tried Repair?

  dont use one 21:01 28 Nov 2007

yes tried all the usual things in reinstall repair etc

  I am Spartacus 21:13 28 Nov 2007

Search for the hidden file scanpst.exe (probably in c:\program files\common settings\system\mapi\1033) run it and follow the prompts to scan outlook.pst (also a hidden file).

  dont use one 13:58 29 Nov 2007

Sartacus

many thanks that has fixed the problem

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