I am trying to sort out a computer for a friend and have run into something I can't fathom. The optical drives will recognise that a disk has been put into the drive but when you try to read from it you get the no disk in the drive message.
I fixed this by running system restore and thought the problem had gone, but after about 5-6 uses both the drives fail to operate properly.
System restore will put it right again but running it should not be needed just to keep these drives in operation.
Packard Bell iMedia system running Win XP Home 256MB ram P4 2.6GHz DVD drive CDRW drive.
The drives are found in the Bios and shown as working properly in device manager
Also check the master slave relationship/on each ISA bus Ie if they are to gether on the same bus one [prefably the fastest] should be master the other a slave. If they are on different ISA bus with other drives. one must be master the other slave. Hardrives should be master and subsidury drives [optical/zip] slaves.
A long time ago I know but the answer may help somebody. The problem was caused by security software supplied with a pendrive. When the software was installed the optical drives weren't seen. Take the software away and back came the drives. It seems this problem was quite widespread around the workplace where this pendrives had been issued.
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