Optical drive won't read discs

  Mrwarick 00:05 17 Aug 2008
Locked

Title says it all. My drive, a philips DVDR 1628P1, has decided to stop reading discs of any kind. This happened while I was reinstalling a game. the first 2 discs of the game were scanned no problem but then it refused to read the third disc. Now it wont read Audio, DVD or DVD Rom discs or even acknowledge that they are in the drive. there is power to the drive so I know it's not a loose wire. And I have uninstalled and reinstalled the drivers but still nothing. I'm going to go buy a lens cleaner tomorrow to see if this makes a difference, but a opinion from someone who might help would be appreciated.
Also, if I have to buy a new optical drive what issues do I have to be aware of?

  Jak_1 00:12 17 Aug 2008

Sounds like the laser has given up the ghost. How old is the drive?
A replacement drive is cheap and easy to install, no issues to be aware of, I replaced one 3 months ago, just tooke the old one out, slotted in the new one, pluged in the cables and booted up. Worked first time with no problems.

  Mrwarick 00:18 17 Aug 2008

The drive must be over two years old now. so yeah that is what i was thinking. just wanted a second opinion really. any recommendations?

  crosstrainer 00:36 17 Aug 2008

I agree with Jak_1, sounds as if the laser or alignment mechanism has gone.

New drive won't break the bank:

click here

Plenty to choose from, try cleaning first, but £15 isn't too bad :)

  Fruit Bat /\0/\ 15:02 17 Aug 2008

1. Ide cable failure, does it show in BIOS?

2. No CD/DVD or CD-ROM access is missing error Code 19, Code 31, Code 32, Code 39, or Code 41
Try this if the optical drives are not appearing in My Computer or Device Manager.
(This is sometimes caused by the removal of Roxio or other writing software.)
click here
Download XP_CD-DVD-Fix.zip and save this file to your hard drive. Navigate to where you saved it and double click the file to extract the contents. Locate the EXE file you extracted and double click it. A confirmation dialog will appear when the script is done. You may need to reboot for the change to take effect.
This utility is only intended for Windows® XP, but also appears to work for Vista.
You may need Administrator level access to use this utility. If you do not have Administrator level access, the program will say it is finished, but will not have made any changes.

or
Run regedit and navigate to registry key
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}.
Highlight it and in the right pane, find the Upperfilters and Lowerfilters values.
Highlight each one in turn, right click and delete them.
Close regedit and restart the computer.
If in doubt make a restore point before making changes.

click here

3. Drive failure

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

OnePlus 5 review

See the work of famous artists playing with toys

iPad Pro 10.5in (2017) review

Comment faire une capture d’écran sur un Mac ?