Opinions please - Enquiry form or email link?

  sugarbabe 12:14 16 Nov 2006
Locked

At present my website has an email link and phone numbers for people to contact me. I get quite a few hits but no enquiries as yet from site.

If i had an enquiry form as well as email links do you think i would get more enquiries????

Know it is probably personal opinion but would welcome your comments.

  Griffon 17:09 16 Nov 2006

I think for a commercial site it can give a slightly more professional feel to your site.

You can also set up a autorespond so that the person gets a "We'll contact you as soon as possible" message. At least they know your site is active then. However, don't incude their message in your auto response otherwise it's a gift to spammers to send messages to whoever they like using your domain.

I don't know what others think but it means that you can also list your email address as an image file (rather than as a link) so that these bots that spider the web for active emails to spam don't find yours. They'll probably find you anyway - especially if your system autoresponds - but there you go - my two penneth!!

  PurplePenny 20:52 16 Nov 2006

Personally I prefer an e-mail link because then I get a copy of it in my sent mail. With an enquiry form I don't get a copy.

  ajm 22:37 16 Nov 2006

Some emails forms , if set up correctly, will also send you a copy of the email you filled out in the email form.

I have set a couple of websites for friends/family which use email forms that will send a copy of what you filled out in the form to whoever filled the form out

  PurplePenny 12:32 17 Nov 2006

That relies on the web designer having set it up that way. I've yet to use one that has sent me a copy of my message.

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