The Intro does seem a little unnecessary but the main site works very well, nicely laid out and easily legible.
one thing though is that I wonder why you have not included a physical address or at least a location. presumably this is not a nationwide company so it would seem like a reasonable idea to give viewers a notion of the area the company services.
I did contemplate the shammy but I'll let you in on a little secret - I designed the site last Thursday whilst laying in bed and to be perfectly honest it was so warm and cosy with my notebook on my lap that I didn't want to get up!
Seriously though, I did contemplate it but Nick was happy with it the way it was (I even suggested that I change the hand to one of his industrial cleaners if he'd prefer it - but he liked the hand!)
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