I have Outlook Express. It has been fine, but recently,if I try to open a Word attachment (even my one of my own) from an e-mail, it will open but freeze (the "hourglass" remains, and I can do nothing). Other attachments - XL, jpg, etc. do not suffer. Any ideas please.
Open Microsoft Office Word, then go to 'Help' and then select "Detect and Repair" then in the new dialog, tick both boxes, then click start. Follow the instructions to repair, you may need your Office disc.