Thanks Woolwell. My default browser (I think!!) is IE 11 - which opens Google. The PCWorld link makes no mention of Windows 8.1. I fear that I'm having big problems with my computer, since my desktop shortcuts don't work either - See my other post. Part of the problem, I'm sure, is that I'm very unsure of the 8.1 system to which I recently up-dated. At the moment, I'm "all at sea", and struggling to find my way around, and fearful of doing something that makes things worse! I've looked at System Restore, which on my old XP worked wonders - but on 8.1 it's all very different, and I'm reluctant to use it.
Sorry for this rather convoluted post - but I'd appreciate any help or advice! Thanks!
Hi again! I really thought your link would give me the solution to this "General Failure" problem - but alas, it didn't. Quite a lot of folk seem to have the same issue - a quite long-standing one at that, and I'm surprised that MS has not provided a permanent fix.
My shortcuts were created by clicking on a web-site and choosing "create a shortcut>do you wish to put a shortcut on your desktop" It always worked fine - till now!!
So they are links to URL's/websites rather that programs which I first thought. It would seem therefore that none of your links to websites are working from either your desktop or from within Outlook.
What do the properties (right click on the shortcut) state?
I suspect that it is a default browser problem. Do you have another browser installed eg Chrome or Firefox? If so you could try making that the default browser temporarily and see if the links work.