Opening attachments

  FEEBS 10:35 24 May 2004

My laptop runs on XP and I use OE6.1 for e-mails. When I receive an attachment to an e-mail I click on the "paperclip" which lists the attachments and then click on the attachment but it is greyed out and will not open. Help please!

  sicknote 10:42 24 May 2004

Go to oe then Tools> options >security and untick do not allow open attachments

  Stuartli 10:42 24 May 2004

In OE go to Tools>Internet Options>Security tab. Ensure that "Do not save or open attachements that may potentially house a virus" is disabled i.e unchecked.

It's of little value and your AV software should stop any viruses providing it is updated regularly.

You should also permanently disable Preview Pane from View>Layout as this can allow viruses etc to do their dirty work.

You do, of course, have an anti-virus program?

  FEEBS 12:23 24 May 2004

Many thanks to both of you - it worked. Yes I have got NAV which is updated regularly.
Regards & thanks again fot taking the trouble to help

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