Only one red light on in Pipex 330 modem

  Pappyon 08:42 04 Mar 2003

I am running win xp and Pipex broadband 330 speedtouch modem.

My system was activated yesterday, and when it is up and running, it is fine, but when I reboot after a complete shutdown only the USB coloured red is blinking, the ASDL light is out.

The only way I know to get it going again is to unplug the modem, uninstall the drivers, reboot and reinstall the drivers again and plug the modem back in again.

Could somebody point me in the right direction, as this carry on is taking all the benefit of broadband away. I am fed up with it!

Thanks in advance for any assistance.

  mikef™ 10:25 04 Mar 2003

Check you have the latest drivers this may solve the problem click here

  Pappyon 11:10 04 Mar 2003

I checked the Alcatel Thomson web site as you recommended. I think I have the latest drivers installed, as it says on my CD ROM installation disk "V2.01."

I have downloaded the drivers. Do you think I should install them anyway?

  billyliv 14:57 04 Mar 2003

Hi, I would be contacting the installer and saying I reckon you have given me a duff modem. Cheers, Bill

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