One game will not install

  dugit 11:56 24 Oct 2004
Locked

My wife bought a "Mahjonng Variety Pack" which has five games to download,but one game does not download and comes up with "e Games Base Installer has encountered a problem and needs to close.Send an eror report."
I have an identical Packard Bell computer with windows XP and I can download all five games ok but the one game she cant download I had difficulties at first but then it was OK.
Any suggestions please ?

  Fruit Bat /\0/\ 12:20 24 Oct 2004

Clean the CD and run a lens cleaner through your drive and retry

  dugit 19:47 24 Oct 2004

Cleaning CD etc had no effect I'm afraid.

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