Very much appreciate your help. I will try this software. My main point was to warn members think very carefully before you buy this 1Click. Test it first ,otherwise like I found out they will not refund the money. Thanks again. petern
First time I purchased 1 Click DVD copy was 11th. Dec 2005. At that time I had O/S XP home. The PC was assembled by the local Pc shop. It was ATA setting and you could adjust DMA. It worked fine. In Feb 2008 I purchased PC form Dell and that has SATA setting[Vista Home] impossible to find the DMA setting to adjust.
Since the old 1 clicked worked fine on my O/s Xp. I thought I would buy the latest 1Click DVD 5. It never worked,only once. They wasted [support] so much time. In the end they refuse to refund the money.
I rang my Master card people; they were willing to put the money under dispute. But I only had four days up to Friday to get all information to them. What is worse they wanted PC expert letter to state the software does not work. Which means I would have to pay call out charges about £35 ,plus the software cost .I would end up paying nearly £90 or so.
I was willing to give my service Tag number from Dell, because they spent nearly half hour by remote try to adjust the setting; it just would not work. But the master card wanted in writing by Friday because there is a time limit of about one hundred day to claim which would expire on Friday. Never mind I learned the hard way. No more business with these guys. Many thanks again for your kind help.
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