I have problems using ADSL with AOL8 with Windows 98SE. On signing off AOL I cannot clear the AOL Screen, which freezes, thus not enabling any option to close AOL other than using Control-Alternate-Delete. Using AOL7 and Windows 98SE presents no problems, everything works fine as it should do. AOL cannot solve the problem,suggesting various "fixes" and even stating my computer is not up to scratch.Has anyone else had a similar problem or better still can anyone suggest a definite cure/fix?
I would use AOL7 but there are some improved features in AOL8 which I like e.g. Their very good Pop-Up Ads Boocker and Print Button. Maybe if I get MS WIN XP it would be the answer as AOL8 has been designed for it.
No Firewalls used.This is the same question AOL always asks. Although Zone Alarm is compatible with AOL, I have had problems in the past with ZA software. AOL8 has very good features.A good Pop-Up Ads Blocker, Email and Spam preventer.I have not had many problems until I used AOL8 with ADSL Broadband and Win98.
I've used Aol on Win ME for ages now. I'm on V8 and BB now, like you but no probs. Have you done registry clean? I use jv16 to keep things going nicely. If you have not tried it then give it a whirl!
Try here for more help. Chap's name is Mark and he used to work for AOL, 'tho before BB so I don't know if he's as much help these days. Nice fellow he is and always answers e-mails if you can't find answer on his site.
As you probably are aware aol 8 has a companion with it. Next time you start aol 8 and the companion loads on the screen, click the "x" to close companion. If you are feeling brave goto, start,run,type msconfig,select startups and uncheck the box beside aol8 companion. Re start and see if that cures your prob. When told you are using selective startup select ok.
Will try your suggestions, guys.Thanks. May reinstall ZA, but set it more carefully,I have cleaned the registry. Haven't considered this AOL8 companion would cause this problem.More like a Gremlin!! I dont have this companion load though, as I never use my main screen name.It only pops up,along with several other AOL pop-ups, when I use my main screen name.
Thanks Mango.I have tried out your suggestions,no improvement.I havent got onto Mark yet. I now shut down my computer with AOL still on. Not the best way,I know, but it stops the AOL screen freezing and I usually shut down after a session online anyway. Seems I am stuck with it until I install WIN XP.