Office xp printing problem

  phil.smith 20:45 10 Feb 2004

I have modified a document in word and although it is showing on the page in print layout, when I go to print preview there is nothing ther and it prints a balnk page

What have I done to change the settings for printing Help please!!


  Djohn 21:03 10 Feb 2004

Click on the "Start" button lower left of windows screen, look to the pane on the right and you will see a button for "Printers/Faxes.

Left click on that and a window will open showing your printer or printers. Make sure the printer you are using as the "Default" tick on it. j.

  phil.smith 22:01 10 Feb 2004


The default is the correct printer and it is recognised

The page goes through to the printer but the printer sends out a blank sheet although in the print layout the document is showing as ok - in print preview it only shows a blank

  BRYNIT 22:06 10 Feb 2004

Try tools, options, Print and check that you have drawing objects ticked.

  Indigo 1 22:18 10 Feb 2004

Most printers have a self test facility accessible through the printer software also the first time the printer is installed in XP and recognised you get the option to print a test page. Try uninstalling it and then re-install.

  phil.smith 09:15 11 Feb 2004

I know that the printer is connected and working because it has printed other documents

I'll try the suggestion from BRYNIT tonight



  phil.smith 09:22 13 Feb 2004

Solved with your help - many thanks


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