Hi, does anyone know anything of a problem with Office XP and laptops (mostly Dell Latitude D600) wherebye it keeps asking for the install disc at random moments on launch of the product. I know it needs the disc for language installs etc, but it keeps doing it randomly when our users try to launch word, excel, powerpoint etc. The timescale varies from days to months.
Hi, the only difference in our install was that we did custom to exclude Outlook. Other than that everything was standard. We can cancel out of the install and it will sometimes let us into the package, but sometimes it doesn't want to play.
Not certain why it only happens with laptops but I can imagine that the install process may make different decisions on what is standard depending in the what it finds - but I am happy to be corrected on this.
What I could recommend is to go through the install again (not necessecary to reinstall - just change options from add/remove) and look for anything that has a symbol like a disk drive with a yellow flash.
In each of these cases make a positive yes/no decision on installation and see if it still happens.
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