VoG™ - Correct but he did say he had it before so I guess he`s on Office 2002 or previous.
The [MS Office toolbar may have been inadvertently turned off or removed from the Startup Menu. To resolve this problem: Click Start -> Find -> Files and Folders. Type in 'msoffice.exe' (no quotes) as the file to search for; click the search button; there should be a least one entry that display; double left-click on msoffice.exe. The 'Microsoft Office Shortcut Bar' window will be displayed. If you want the 'Microsoft Office Shortcut Bar' or 'quick Launch toolbar' to started when ever the system is booted up, click on the Yes button, otherwise click No.
For the suggested replacement in 2003 however click here