Office docs printing blank

  reddwarfcrew 20:04 14 Feb 2006
Locked

Hi,

My sister has just been on the phone because her word docs are printing blank.

I've run her thru some tests:

new ink carts,
clean heads,
print test page,
print bmp & jpeg images

and all these print fine. So I then told her to print an excel doc and this didn't print so it appears that all Office docs are just printing a blank page.

She's restored to before it was last printing fine, but no joy.

Any ideas with Office docs print blank, but jpegs test pages etc print fine?

Thanks.

  Curio 20:25 14 Feb 2006

You could try an Office repair via Control panel. Add/Remove programs

  Totally-braindead 20:25 14 Feb 2006

Only thing I can think of is try going to file, print and make sure you actually have the correct printer selected. I have 2 printers and occasionaly make this mistake.

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