Hi I had my PC returned from Mesh after 50 days being repaired. Most things were replaced, when I loaded the software back on my office had a problem with my serial key. I finally got a reply from Misrosoft but saying do a complete uninstall and re install. The problem when I un install it keeps all my old info which has the problem in. How do i remove everything so i can enter the new serial number they have given me. When I click activate product nothing happens as it's already been activated but that has a problem. I am stuck any advice, I am at work at present so any help I will try tonight. My IT dept are no help either. Cliff
hi everyone I was positive this would work tried both suggestions and it's still the same. I can uninstall office 2003 and have tried both but when I re load office and enter my serial code it just comes back as my previous settings. I may have to go back to Microsoft and find out what they say, only trouble is they take so long to get back. Cliff
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