My friends Mesh comptuer crashed completely (Nearly 3 years old No access to drives) They sent a mechanic and it is up and running again (with a few faults) but he lost all his installed programs. We have been trying to install Office but get this message "Set up failed to locate a valid qualifying product on your machine" Any ideas he had office installed before the crash.
Also does anyone know what this warning is on boot at Desktop Failed to load C:\Documents and Settings\All Users\Start Menu\Programs\ Startup\Current.vbs I have stopped the warning box appearing bu unticking it in msconfig. Any comments welcome
Thanks for that, I will check later when I go back. I think it must be but I had installed MS Works first expecting it to load OK as it was OK before the crash. From your link it looks as though we might have to contact MS Support.