OE won't open, with error message

  MrsGrey 18:29 12 Aug 2007
Locked

Hallo kind people.
I have just returned from a short holiday and OE won't open. I get the "OE has encountered a problem" message and invitation to tell Microsoft. The error message is
"C:\DOCUME~1\J\LOCALS~Temp\3802_accomptat.txt"
From that I assume that there is something nasty in the Temporary files somewhere. I do know that accomptat.txt is just the name of the file used to tell Microsoft and not the problem itself.
So far I have tried:
debugging-- the Dr. Watson itself encountered a problem and closed.
Rebooting-- no change.
Deleting Temporary internet files
Running AdAware: it needed updating, and it failed to do that, so I didn't run it. It has never failed to update before.
Ran Mcafee virus scan. Nothing but a couple of cookies.
IE is running fine.
I have never had a problem like this before, unless very temporary.

While I was away, I briefly went online with a wifi connection at the B&B I was in.

Any ideas, anyone? Should I do a registry clean? What is a good registry clean programme? I have 3B Software's Registry Repair Pro.

Thank you!

  LastChip 18:52 12 Aug 2007

If so and you're using IE 6.0, there is a known problem.

click here to read about it, but basically, it means do your updates regularly.

  skidzy 18:54 12 Aug 2007

Try Ccleaner click here
and Winaso click here regopt version (trial)

And then try to re-register OE click here

and try sfc
Start / run and type
sfc /scannow
and enter

Understanding sfc click here

If IE6 click here will not work with IE7

  LastChip 18:57 12 Aug 2007

that should have been OE 6.0, but the fix is valid.

  MrsGrey 20:42 12 Aug 2007

Well I am amazed. I just went to OE in the program menu in the Start menu and it started straight away-- no problem. And I have been trying all day. I am using OE6 and IE7 and I get automatic updates, so it should be OK.
Fingers crossed and if there it happens again, I'll be back. Meanwhile I will do Ccleaner anyway and have a look at Winaso.
I will also loook at sfc as I have never heard of it!
Thanks for your help!

  VoG II 20:47 12 Aug 2007

I suggest that you read click here as well.

  MrsGrey 11:37 13 Aug 2007

Wow-- thank you for that link. I had no idea about this. It all seems like good advice and I am quite messy in OE!Hopefully I can do all that and avoid a nasty crash.
Cheers
Jinny ( MrsGrey)

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