OE will not send

  wobbly76 12:44 25 Aug 2005
Locked

Messages can be received in Outlook Express, but when trying to send only get error message, I've been asked by someone who knows even less than me, if the best option was to reinstall the account, as the only user what would be the best way for her to do this?

w76

  VoG II 12:47 25 Aug 2005

What is the error message and error code?

  wobbly76 13:54 25 Aug 2005

VoG
Thanks for the reply, I'll answer that as soon as I can get hold of her- if you see what I mean :-))

w76

  Terry Brown 15:32 25 Aug 2005

have you just set up the computer, or is it a new problem ?

If new problem, go to Tools-Accounts and check the address is correct

i.e Correct email address
Correct Pasword
Is it pop3 or something else
Have you put stmp instead of smtp (easy mistake-hard to spot)

  Fruit Bat /\0/\ 15:51 25 Aug 2005

Tools -accounts- mail -properties -server

check that you have entered the smtp setting correctly for your ISP mail account.

i.e. smtp.freeserve.co.uk

  woodchip 15:54 25 Aug 2005

For send the SMTP ISP as got to be right in the account settings

  woodchip 15:56 25 Aug 2005

They really should match, As not all ISP's will send for another account

  woodchip 15:57 25 Aug 2005

They really should match, As not all ISP's will send for another account. Or if you use annother E-Mail address the ISP should be the ISP that you are connected to

  wobbly76 16:39 25 Aug 2005

Thanks everyone, I will try and find out from the lady when I can contact her,

w76

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