this is a strange one, my wife and i share a laptop, i can access my emails, but my wife cannot on her account. when outlook express tries to open it halts and displays this error; OE has encounered an error and needs to close- error signature; appname: msimn.exe app ver: 6.0.2900.2180 mod ver: 6.0.2900.2982 modname: comctl32.dll offset:00073c22
i have searched the helproom, tried some of the suggestions- namely running registry scrub and reg fix programs. the problem still persists. i have looked a the ms knowledge database, without much luck. has anyone out there come across this problem before. laptop spec; AMD 2600,512MB, 50GB, xp home, sp2 IE7, OE6.
johnnyr, thanks for response. i did think about that. but that mean that she would lose all her emails, i think? . what if i used the guest account and import my wifes email account, using the details saved on a floppy. i was thinking if she can then open OE, will it bring up the original account or, will it just the new emails? what do you think?
Hi, all, i got home, had another go at it, downloaded 'easy outlook express repair' and ran it. To my suprise, it worked. Thank you all for your assistance. don't think i could of accomplished it without you all.
it probably has been but for future reference you could have opened your outlook express and gone to tools/accounts and your wifes one would have been listed and could have been removed and a new one created then.
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