Wrabitt8 - I see where you're going with your question, but he prefers to connect from his UK home.
The Raven - some very useful contacts - thank you.
Brad G - yes, I agree dial-up is probably the best way for him to go. How difficult would it be for him to select how his computer connects to the internet (ie: to switch from his default BB connection to a dial-up one)? He's not at all computer literate - even less than me!
its easy to do, dont worry :) to install dialup, you will need an internet service provider CD. insert the disk, install the softwre and it should configure itself for you, or will explain what to do in a step by step process.
once installed, an icon will appear on the desktop. to connect to dialup internet you would simply double click on this. the chances are to connect to broadband currently, he will be clicking on a connection icon on his desktop too. so, to connect to broadband, its the same as he always has been doing