Number of print copies keeps coming up as 9999

  capnsofa 12:31 23 Dec 2007
Locked

I have an Epson Stylus DX3800 and recently noticed that when I start to print, the number of copies shows 9999. I can, of course, alter this manually to the required number, but occasionally I forget (!) and then realise it is printing out unnecessary copies. The only non-printing action I have taken recently is to replace a black ink cartridge!
Please help me to get the number back to 1!!

  jack 15:58 23 Dec 2007

Weird one that.
Try un installing the software and re installing it.
Remember to come off line and to disable your Anti Virus as requested- Don't forget to switch it back on when done

  jack 15:58 23 Dec 2007

Weird one that.
Try un installing the software and re installing it.
Remember to come off line and to disable your Anti Virus as requested- Don't forget to switch it back on when done

  capnsofa 20:45 24 Dec 2007

Jack
Thanks for the suggestion. Re-installed the software and everything is now fine.
Why didn't I think of that???
Happy Christmas

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