psham 23:33 29 Jun 2006

I am having a disagreement with my tech support company, they found the mytob.j virus on my hard drive when they came to fix my computer, they say that it was this virus caused the ntldr error and have to charge call out as a result. My hard drive crashed a couple of months ago with missing boot.ini files but no virus was present at that stage... Is there any way to find out for sure was it or not the virus or just a hard ware problem

  johnnyrocker 23:35 29 Jun 2006

i doubt it but there again someone might know better, what av do you have? because it might appear you do not have adequate.


  psham 23:43 29 Jun 2006

the pc was on a network running through a belkin router, system suite 6 is on the server but no av was installed on the pc in question.. even so i need to get a definative answer as the company is trying to charge €1200 for fixing the problem.

  johnnyrocker 23:54 29 Jun 2006

doubt you got much chance with no av. i also doubt you will get a "definitive" answer from anyone not familiar with your set up


  psham 23:57 29 Jun 2006

thats grand, ill just wait a while to see if anyone can come up with anything cheers

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