My mailbox at NTL's server is probably full - around 2500 messages in there. I can't download the messages as Norton Antivirus detects and automatically deletes a file with Mydoom in it. This stops the download so the messages never get emptied from the server. It's done this several times.
Trying to get a response from NTL is hopeless.
Can anyone suggest a way of dealing with this please? I don't care if I lose all the messages - they're mostly Spam anyway.
it has been posted elsewhere that ntl are upgrading/repairing their mail servers or something like that, if it is a pop mail server click here and enter your e mail address and password and you can edit from there.
I use ´Mailwasher´for all suspect emails.It is ideal for emails that have a virus attached. Mailwasher will say if the email has a possible virus attached,but I must say that this warning is rarely right. It has flagged some good emails as suspect when they are not and some of the obvious emails that contain a virus are not even flagged. So be careful!!
if you don't want to use mailwasher, you need to get onto your email via the webmail link on ntl's home page and go through and delete unwanted stuff - - -remember to go into "trash" or "junk" and delete from there too .