I received my NTL bill this morning and there was nothing about in the speed increase in that. There was just a flyer, offering 150K free for 60 days. I've been on their 600k for just over a year, and it was on the bill!! I assume this is a flyer that they're sending out to everyone, irrespective of what services they have. Seems a bit daft though.
Just received my NTL bill, and I have it in my hands, in black and white that the 150k goes to 300k, 600 goes to 750k and 1mb goes to 1.5mb.
Dates stated on the information leaflet on NTL headed paper states "To celebrate over 1 million customers choosing ntl broadband, we are rewarding you with an increase in speed at the same great price"
The upgrade programme starts in August and you can find out more on wclick here today.
Rather ambiguous start date, but obviously a nice bonus for free! P.S The slight sting in the tail is the miniscule increase in the price of some of the telly packages
I've just rung them. They've said it starts 2nd August and is being phased in over a period of weeks. I live in the Hitchin area of Hertfordshire and was told it'd go up in my area some time in September. Interesting that DerekR got the leaflet about it and I just got one asking me if I wanted to go on the 150K! I mentioned this when I was on the phone to them and was told that I would definitely get the speed increase. Apparently all the bills are sent out centrally from Nottingham so the chap I spoke to wasn't able to tell me why this happened.