NTL forgets dial-up numbers

My neighbour has Windows 98SE, and NTL dial-up internet. Recently, the stored numbers and password have been going walk-about, meaning she has to re-enter them to log on.

This in itself was a problem at first, until the helpline advised us how to do it - you have to right click the blue title bar to reveal the 'Unlock' command.

Any thoughts, please?

  Diodorus Siculus 21:14 15 Nov 2003

Do a search for *.pwl and delete any instances of it that are found - then reboot and enter the passwords. They should be saved after this.

Thanks, that sounds plausible.

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

OnePlus 5 review

See the work of famous artists playing with toys

iPad Pro 10.5in (2017) review

Comment faire une capture d’écran sur un Mac ?