I had got NTL Broadband installad on my computer by wires etc... But I had to install it by using the cd as well, after i followed the onscreen instructions it came to the authorisation part, where i entered all the necessary things, and then it said checking with server, then it said authentication error, so I phoned NTL, and they told me that my broabband connection is not activated there yet so wait until tommorow, now the problem is b4 foning ntl i closed the ntl installation it said closing and it closed I opened it again to try again, but it would say the same thing so when i click retry nothing happened, then i closed it with Task Manager, and when i opened it again it started from the authentication screen saying with another little window Closing and it stays there forever, I tried restarting, but it comes like that everytime now plz help, i m very fustrated!
im also on ntl broad band, and i have to say, u are not the only one who ahd trouble with the install cd. my experience was to just plod on with the help of technical support until it was sorted. the only bit of hope i can say is this, once ctivated, if u ever have to reformat or get a new pc, dont worry about the install disc, just connect up the modem to your pc and let the hardware wizard find the drivers on the cd, works fine without correct connect or any other stuff, just needs the drivers (obviously!)