As far as know it can be downloaded with the Broadband disk that you get,I am with NTL but I use AVG Anti-Virus+Spyware,Both free ,So you have a choice,[Dont tell me your friend has finally got his computer working].I think you have the option of installing it or not,If not just install it from Ntl broadband page.
Hi folks; a quiz next; assuming the NTL av package was installed from the bb disc, if they then went ahead (and heaven only knows WHY they chose norton)and installed the norton too, would that cause the system to crash and not connect to the LAN?
the pc does work but completly refuses to play ball and give an internet connection; I did wonder if the clash with the possible two av programs on there could be to blame
other options for the horrid system refusing to work are being considered, including the fact that the modem box(?) on the tv is also playing up and apparently searching for channels
sumunt sumewhere aint quite Kosher here; but one has yet to track down where
if this ever does get sorted my advise to them is to put on the avg;
If they dont have netgear or NTL anti-virus in add remove,it probably was not downloaded,One other problem they may have is,I believe the new CD Broadband connection disc,Will up-date IE6 to IE7 ,And if they clicked that I can see problems Between IE7 and Norton,Before you download IE7 it is advisable to turn of your Anti-Virus + Firewall Also any extra toolbars have to be up-dated or deleted,If by any chance that they are on IE7 it may help to go back to IE6 ,Try add Remove and if IE7 is there, Delete it, It should go back to IE6, Providing that they were using IE6 before up-date.Must be doing your head in mate,Best of luck.