ntdll.dll error windows explorer crashes

  gecko1001 19:54 09 Nov 2007

I seem to be having a problem of windows explorer crashing when copying files, it does not happen every time the error is with the ntdll.dll with the following error:

ppName: explorer.exe AppVer: 6.0.2900.3156 ModName: ntdll.dll
ModVer: 5.1.2600.2180 Offset: 00018fea

  skidzy 20:50 09 Nov 2007

Try running sfc

Start / run and type

sfc /scannow

and enter,note the space between c and /

You may need your os disc if not preinstalled,and im assuming xp.

  Fruit Bat /\0/\ 21:44 09 Nov 2007

If above does not cure it then try
1.click the Start button at the bottom left of your screen
2.click the Control Panel menu item
3.then double-click the System icon.
4.Click the Advanced tab
5.Find the item marked Performance right under there is a button that says Settings.
6.Click the Data Execution Prevention tab.
7.You'll see two options in that window click the second option that says "Turn on DEP for all programs and services except those I select."
8. when you are finished with that then click the 'add...' button it should be visable at the bottom of the box. then you have to find where the file 'explorer.exe' resides on your computer most of the time it's something like this c:\windows\explorer.exe anyway add explorer to that list. It'll give you a warning just ignore it and click ok.
Then reboot everything should work just fine.

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