nreo update problems

  Newuser2 13:20 27 Oct 2004

I have downloaded the latest updates for nreo but when I try to install the update for vision express I get an error which reads :- an error occourred during the copy process (file name:).
Error 183 cannot create a file when that file already exists.
Please reboot and try again.
I have tried to uninstall vision express but I get the same error message.
Has anyone had the same probs and more importantly found a fix for the problem.
Many thanks as always.

  jimv7 13:33 27 Oct 2004

1/ download the nero clean tool click here

2/ if you still get the error message, try downloading the file again, it might be corrupt.

  Newuser2 15:26 27 Oct 2004

The cause of the problem seems to be Windows media player 10.
I upgraded from 9 to 10 over the weekend and I have had no end of probs.
I have used system restore to before WMP 10 upgrade and all is well. Nero (correct spelling this time) updated like as breeze as usual.
Thanks for your help.

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