Notebook warranty query

  Raywood 18:27 01 Jun 2004
Locked

I have had my notebook pc for about 8 months. However one of the keys tops on the keyboard has broken in half. The key top appears to have developed a single crack. I have a three year warranty but don't know if key tops are covered due to the following condition: "does not cover any damage to exterior surfaces however caused."

Is it likely that the notebook company would see keyboard damage as abuse or misuse of the system??

  Djohn 18:34 01 Jun 2004

I may be wrong on this but would assume exterior means the casing. Surely the keyboard is an internal and integral part of the machines operating system.

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Alienware 17 R4 2017 review

Interview: Camille Walala on her giant 3D installation inspired by childhood funfair visits

Best iPad buying guide 2017

Où regarder le British Open 2017 ?